Terms of service
Terms of Service – Gentle Brew
Last updated: March 2026
By accessing or using gentlebrew.net and placing an order, you agree to the following Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.
You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws.
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information & Availability
We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free, complete, or current.
Prices and product availability are subject to change without notice.
We reserve the right to modify or discontinue products at any time without liability.
3. Orders & Payments
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorized to use the selected payment method
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We may cancel or refuse any order suspected of fraud, unauthorized activity, or pricing errors
If your order is cancelled, you will be notified and refunded.
4. Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Gentle Brew is not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.
Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout.
5. Returns & Refunds
All returns and refunds are governed by our Refund Policy. Please review it carefully before making a purchase.
6. Intellectual Property
All content on this website - including text, images, branding, logos, graphics, and product descriptions - is the property of Gentle Brew and may not be reproduced, distributed, or used without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Gentle Brew shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable consumer protection laws.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New Zealand.
Where required by applicable consumer protection laws, customers may also have rights under the laws of their country of residence.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to this page.
10. Contact Information
For questions regarding these Terms, please contact: